Getting started
Turn on the Brandye app embed
The app embed loads Brandye on your storefront. Without it, nothing shows.
Shopify asks every app that shows something on your storefront to use an app embed. Turning it on is the one step only you can take, in your theme editor.
Turn it on
- In your Shopify admin, go to Online Store > Themes.
- Click Customize on your live theme.
- Open App embeds in the left sidebar.
- Turn on Brandye and click Save.
The Brandye app home shows whether the embed is on.
If you change themes
App embeds belong to a theme. When you publish a new theme, turn the Brandye embed on again in that theme.
Still nothing on your store?
- Check that you saved the theme after turning the embed on.
- Check that the quiz, assistant, or product questions you expect are turned on in Brandye.
- Open your store in a private window, so an old cached page does not hide the change.